Due to the popularity of our current 1% lump sum bonus promotion, our phone lines are busier than usual. If you do not wish to hold, try the Help Centre on our website where you will find answers to frequently asked questions and the facility to request a call back.

Help Centre

How to contact us

At Metfriendly we take pride in our responsiveness to all enquiries. If you have a question, don’t hesitate to give us a call or drop us a line – our friendly team are only too happy to help.

We recognise it might not always be possible to call, so if you’d like to service yourself we’ve provided the answers to some of our most frequently asked questions

Want to talk through your options?

To arrange a one-to-one meeting with a Metfriendly representative (in person, on the phone or via video call), please book here

Keep forgetting to call us? 

If you send through your details on this short form, one of our team will call you back.

REQUEST A CALL BACK

Metfriendly contact details

Our office hours are 08:30 to 17:00 Monday to Thursday and 08:30 to 16:30 on Friday. 

Phone: 01689 891454

Email: [email protected]

Address: Metfriendly, Central Court, Knoll Rise, Orpington, BR6 0JA

Fax: 01689 891455

If you have any feedback, queries or a complaint, please complete our short form.

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’

 

D.C. R McLaren, Hackney Borough Stations

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’

 

Amanda Cooper (Met CC, Bow)

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15