Metfriendly is operating as normal despite the current situation. We are coordinating our response to COVID-19 to ensure we can continue to deliver for our members. If you are seeking to apply for a new product you may prefer to do so online.

Market Value Reductions

What is an MVR?

An MVR is a Market Value Reduction (MVR). It may also be called a Market Value Adjustment (MVA) or Surrender Value Reduction (SVR).

Put simply this will reduce the surrender value of your policy to reflect exceptionally poor investment conditions. The purpose of the MVR is to ensure that both members that keep their policies and members that surrender their policies are treated fairly.  This only impacts members who are surrendering their policies whilst the MVR is applicable. If you are considering surrendering your policy, please contact our Member Services team on 01689 891454 to discuss your options.

Why has it been applied?

The last time MVRs were applied was from October 2008 to September 2009 as a result of the global financial crisis. The recent downturn in the financial markets linked to the COVID-19 pandemic has triggered the application of the MVR. As at 20th March 2020 the UK stock market had fallen by more than 30% since the start of 2020, whilst the Metfriendly With-Profits Fund has fallen by 10% over the same period.

Visit the With-Profits Fund page for more information on its performance. 

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’


Amanda Cooper (Met CC, Bow)

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’


D.C. R McLaren, Hackney Borough Stations

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB