Due to the popularity of our current 1% lump sum bonus promotion, our phone lines are busier than usual. If you do not wish to hold, try the Help Centre on our website where you will find answers to frequently asked questions and the facility to request a call back.

Market Value Reductions

What is an MVR?

An MVR is a Market Value Reduction (MVR). It may also be called a Market Value Adjustment (MVA) or Surrender Value Reduction (SVR).

Put simply this will reduce the surrender value of your policy to reflect exceptionally poor investment conditions. The purpose of the MVR is to ensure that both members that keep their policies and members that surrender their policies are treated fairly.  This only impacts members who are surrendering their policies whilst the MVR is applicable. If you are considering surrendering your policy, please contact our Member Services team on 01689 891454 to discuss your options.

MVRs do not currently apply. They last applied from 24 March to 30 June 2020. The application of the MVR was triggered by the global downturn in financial markets resulting from the COVID-19 pandemic. As at 20th March 2020 the UK stock market had fallen by more than 30% since the start of 2020, whilst the Metfriendly With-Profits Fund had fallen by 10% over the same period.

Visit the With-Profits Fund page for more information on its performance. 

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’


D.C. R McLaren, Hackney Borough Stations

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’


Amanda Cooper (Met CC, Bow)

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB