Metfriendly is operating as normal despite the current situation. We are coordinating our response to COVID-19 to ensure we can continue to deliver for our members. If you are seeking to apply for a new product you may prefer to do so online.

Frequently Asked Questions

Here you will find answers to some of our most frequently asked questions. It might save you a call. We’ve grouped them by category to help you find what you need.

Joining Metfriendly

Explaining the application process and confirming which family members are eligible to open a plan with Metfriendly. 

Product details and features

Where to find information on returns and how your investment is protected.

Help to manage your plan

How you can increase contributions, transfer funds from other providers or find out about plan performance.

Payments in and money out

Answers to questions about making payments, top ups and transfers.

Metfriendly seminars and meetings

How to access one-to-ones or seminars to prepare for retirement and saving for your first home. 

Beyond Metfriendly

Help with products and services not currently provided by Metfriendly, including Group Insurance, Police Pensions, Car Insurance, Travel Insurance.

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’

 

Amanda Cooper (Met CC, Bow)

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’

 

D.C. R McLaren, Hackney Borough Stations

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon