Frequently Asked Questions

Here you will find answers to some of our most frequently asked questions. It might save you a call. We’ve grouped them by category to help you find what you need.

Joining Metfriendly

Explaining the application process and confirming which family members are eligible to open a plan with Metfriendly. 

Product details and features

Where to find information on returns and how your investment is protected.

Help to manage your plan

How you can increase contributions, transfer funds from other providers or find out about plan performance.

Payments in and money out

Answers to questions about making payments, top ups and transfers.

Metfriendly seminars and meetings

How to access one-to-ones or seminars to prepare for retirement and saving for your first home. 

Beyond Metfriendly

Help with products and services not currently provided by Metfriendly, including Group Insurance, Police Pensions, Car Insurance, Travel Insurance.

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’

 

D.C. R McLaren, Hackney Borough Stations

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’

 

Amanda Cooper (Met CC, Bow)