Metropolitan Police Friendly Society, does not identify and track users of this site and the pages they access. We do, however have ways of tracking non identifiable users.

Firstly we use a website statistics providers, Google Analytics and Mouseflow, which use JavaScript together with cookies to establish general site usage statistics (for example the most visited page, trends in browsing activity, returning visitor numbers etc). The statistics are grouped to display usage statistics per geographical location (to the granularity of a single town) rather than per IP Address or individual machine. Google and Mouseflow use cookies together with information held in each website request to perform its website statistics. Google keep a permanent record of, when and, which web pages (e.g. our home page) are being accessed by which browser (e.g. Internet Explorer) and from which IP (Internet Protocol) address. Google will only use this information for their Google Analytics purposes – they will not associate your IP address with any other information they hold through their other services. Google may pass this information onto third parties for processing on their behalf or where required to do so by law.

Google Analytics Cookies

__utma : 2 years from set/update : Used to distinguish users and sessions.
__utmt : 10 minutes              : Used to throttle request rate.
__utmb : 30 mins from set/update : Used to determine new sessions/visits.
__utmc : End of browser session  : Used to determine new sessions/visits.
__utmz : 6 months from set/update: Stores the traffic source.

For more information including information on disabling cookies please see our cookies page.

(B) Online Applications and Quotes

When a website user browses a website each page is requested and displayed as the result of a conversation between the web browser (your computer) and the web server (our computer). Each different time the browser asks the web-server for a web page the web-server responds as if it is a new conversation.

Without the use of cookies (or some other form of identification) the web-server cannot work out which website user it is talking to each time it responds to a request for a web page. This means that when the web-server needs to remember something about the website user (for example during an online application) it must use some form of user tracking. We have opted to use cookies and sessions to identify users during the application/quote process.

The cookies hold a unique code to identify who is using the application form pages. This means that more than one person can use the application system at the same time and the server will not get confused who it is talking to. We only hold the session cookie details for the duration of the application and the cookie is only used for the application/quote process.

We ensure that the data you send to us during the online application process is encrypted in transit (except where it is made from the Met Police Aware Intranet where encryption is not allowed) and stored safely on our servers (which are completely separate from the website). During an application/quote you may have answered a data protection question. We will ensure that we treat your personal data in lines with your response to the data protection question.

Telephone Recording Statement

Metropolitan Police Friendly Society records incoming and outgoing telephone calls for staff training and internal use. We will not share this recording or any part of this recording with third parties, except where legally required to do so.

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘I have been a member since 1980. Never had any problems or issues. Staff always helpful.’

Mr Nino Trancucci, London

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’


D.C. R McLaren, Hackney Borough Stations