Metfriendly is operating as normal despite the current situation. We are coordinating our response to COVID-19 to ensure we can continue to deliver for our members. If you are seeking to apply for a new product you may prefer to do so online.

Nurse Support

Help, a phone call away

Police work can be dangerous and unpredictable, and the effects from a distressing situation can be long-lasting. Our Income Protection policy comes complete with nurse support because you never know when you might need it.

How it works

As a Metfriendly Income Protection customer if you have been affected by a serious health condition, whether mental or physical, you can call a Personal Nurse Adviser for long term practical help and emotional support.

This free service, provided by our partner RedArc, is available whether you have made a claim on the plan or not. RedArc’s dedicated nurses are on hand to listen, answer questions and offer guidance when you need it most. They also have the authority to refer to a specialist nurse or arrange a series of counselling or therapy sessions where appropriate. This is free of charge.

If you need to use our Nurse Support service, you simply call them on:
01244 625180.

The support service is strictly confidential and is available Monday to Friday, between 9am and 5pm

Metfriendly Nurse Support is a support service, provided by a third party that is not regulated by the Financial Conduct Authority. This service is not part of our terms and conditions, so can be amended or withdrawn at any time.

‘Very pleased with the service I’ve received to help me save money direct from my salary.’

DC Chris W, SO15

Good service – always very helpful and informative.

Miss J Coward, South Norwood, London

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house which we are moving into next month. I will be signing back up next month to help save towards my kids future.’


Amanda Cooper (Met CC, Bow)

‘I’ve used Metfriendly for the last 5 years and recently the money has gone towards a deposit for our house. I will be signing back up next year to help save towards my kids future.’

Mrs A Cooper, Met CC, Bow

‘I would recommend Metfriendly to everyone.’

Mrs V Thompson, Dagenham

‘I have always been pleased with the returns from my Metfriendly policies.’

Mr P Payne, Bordon

Very happy with the service. I have a number of policies for myself and my children.

Police Sergeant S Drysdale, DPS Borough Support

‘Hassle-free savings that are started every year on my behalf, without me having to call up.’


D.C. R McLaren, Hackney Borough Stations

Great opportunity for family members to be offered the same offers as members.

Miss A McLeary, ESB